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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Richardson

September 27, 2025

5  out of  5
rating by Chad Richardson
"Always a phone call away! Superb customer service."
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Carol Kelley

September 27, 2025

5  out of  5
rating by Carol Kelley
"We switched to Chad Davis State Farm after being treated with indifference by another State Farm agent in Kirksville. Our daughter recommended Chad's agency, which helped her with an insurance problem, though at the time she wasn't insured with them. That positive interaction led her to switch her coverage to Chad, as did we. This agency and Chad's amazing staff always make you feel appreciated and valued!! We have been insured with them for several years and could not be happier."
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Kaye Nichols

September 26, 2025

5  out of  5
rating by Kaye Nichols
"I have been with State Farm my entire life. I can’t imagine any other insurance company could be as friendly and easy to deal with at Chad and his crew. When you call in a claim their first question is if everyone is okay. They truly put their customers first."
We responded:
"Thank you, Kaye, for taking the time to write a review. We are always here for you and your family."
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spencer lamm

September 26, 2025

5  out of  5
rating by spencer lamm
"We have been with Chad Davis and Janet for several years. They have went above and beyond every time we needed assistance. They are second to no one. Do your self a favor and give them a call."
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Brett Hamlin

September 26, 2025

5  out of  5
rating by Brett Hamlin
"Excellent customer service"
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Robin Shacklett

September 26, 2025

5  out of  5
rating by Robin Shacklett
"Chad Davis and Janet Hurd and the rest of the staff are very friendly and very reasonable prices and very clean facilitie and very helpful 👍"
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Emily Nichols

September 26, 2025

5  out of  5
rating by Emily Nichols
"Chad Davis and his team are amazing, they are very quick to respond and extremely helpful. They are comprised of knowledgeable staff and have excellent communication skills."
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Courtney Nichols

September 26, 2025

5  out of  5
rating by Courtney Nichols
"Chad Davis and staff are always friendly and helpful. Great office!"
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Bobby Richardson

September 26, 2025

5  out of  5
rating by Bobby Richardson
"I’ve had coverage with Chad Davis office for over 20 years . The service I have received has been tremendous and his staff is #1 as far as I’m concerned ! Chad and his staff are in contact with me to update me on any changes or reminders to keep everything up to date ! When I call they are there ! If you want to not have to be concerned with anything I would highly recommend Chad and his professional staff ! Most companies seem to be more interested in making the sale today and forget about the service afterwards, I can promise you, I have never had problem and wish I could have Chad and his staff train a few other organizations that I do business with ! Bobby Richardson"
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Jennifer Montgomery

September 26, 2025

5  out of  5
rating by Jennifer Montgomery
"The best place to get insurance! Every employee is very friendly and helpful! They always go out of their way to help with anything I need!!"
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Jim Allen

September 26, 2025

5  out of  5
rating by Jim Allen
"Switching all of our insurance over to Chad Davis at State Farm this past year was the best move we’ve made. Chad took the time to walk through every policy, customized them to fit our needs perfectly, and always answers questions thoroughly. He’s responsive, caring, and genuinely looks out for us—not just as customers, but as people. Couldn’t be happier with the service and peace of mind he provides. Highly recommend!"
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Daniel Goodman

September 25, 2025

1  out of  5
rating by Daniel Goodman
"Chad Davis inherited his customer base from a previous agent and did not earn them. This agent will drop you or cost you after years of not having any claims and being a good customer, because Chad & his staff do not know how to write a policy correctly. Inexperienced agency- especially when it comes to homeowner/dwelling policies. They love to take your money and run and blame the customer for their own error in policy writing. His response to this review is a clear sign of how he handles business. Blaming the customer & never apologizing."
We responded:
"The previous 100 reviews before you think otherwise. I don’t take kindly to profanity or yelling at my female staff members."
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Katie Sweet

August 25, 2025

5  out of  5
rating by Katie Sweet
"Janet is always so prompt, friendly and helpful! My family and I have been with the Chad Davis agency for years and always a great experience!"
We responded:
"Katie, that is so nice of you. We loooooove Janet and are blessed to have her. Thank you for taking the time to give us a review and for your business over the years."
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Sara Kisner

June 18, 2025

5  out of  5
rating by Sara Kisner
"Would recommend State Farm and this office in particular to anyone! Chad is super attentive and knowledgable. They go out of their way to respond quickly to all our requests."
We responded:
"Thanks for taking the time to give us a review Sara. We appreciate your business over the years!"
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Marvin Magruder

June 18, 2025

5  out of  5
rating by Marvin Magruder
"I have had insurance with Chad Davis several years. I have never had any complaints. The staff is nice and friendly and willing to help me anytime I ask. I recommend State Farm Insurance. Thanks guy's and gal's."
We responded:
"Thanks Marvin. We appreciate the business and enjoy working with you. We appreciate the kind words."
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William Haste

January 13, 2025

5  out of  5
rating by William Haste
"Janet is a rockstar! I love working with this office and how good they are at their jobs!"
We responded:
"Thanks for the shoutout William. Janet is the bomb!!!!"
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Azure Malloy

December 28, 2024

5  out of  5
rating by Azure Malloy
"Chad and his team are AMAZING! I have had insurance with them for the last 18 years and they have always been great to work with! They take care of their customers and they always make sure that claims are taken care of for the customer!"
We responded:
"Thank you Azure. We appreciate you taking the time to post such kind words. Looking forward to the next 18 years!"
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Nick Ruiz

December 11, 2024

5  out of  5
rating by Nick Ruiz
"Janet is a pleasure to talk to and very helpful!"
We responded:
"Janet is the best! We all agree🙏 Thanks for your business Nick!"
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Bridget Noblitt

October 1, 2024

5  out of  5
rating by Bridget Noblitt
"Chad Davis and his staff are the absolute best. Recently we had some damage to one of our vehicles due to a tree branch falling on our truck. I called and spoke to Janet and within a day or two our claim was processed and I received a check in the mail. I highly recommend Chad Davis and his staff for anyone looking for Insurance."
We responded:
"Thank you so much Bridget. We appreciate your business with our agency. Glad we could get you taken care of super fast. Thanks again "
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sara cox

August 26, 2024

5  out of  5
rating by sara cox
"Love state farm love the employees they are great"
We responded:
"And we love you Sara! Thanks for being a client all these years. "
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Kayla Ford

July 25, 2024

5  out of  5
rating by Kayla Ford
"Honestly, I cannot rate Chad himself because I don't believe I have even spoke with him. But, Janet... Thank you! You are why I stay with State Farm! :)"
We responded:
"Janet says thank you!….and so do I. There’s always tomorrow. Thanks for being a client with our agency Kayla."
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D W

July 22, 2024

5  out of  5
rating by D W
"Great customer service and swift experience!"
We responded:
"Thanks for the review and we appreciate your business!"
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montydeann

June 14, 2024

5  out of  5
rating by montydeann
"Everyone in Chad’s office is always so friendly and welcoming!"
We responded:
"Thank you! And we look forward to seeing you when you stop in."
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Fred Shaffer

May 30, 2024

5  out of  5
rating by Fred Shaffer
"Chad Davis State Farm Insurance has protected my auto and home since 1975. They will treat you as family and go the extra mile to take care of your needs. I am grateful for knowledgeable and caring agents like Janet Hurd and the amazing staff that supports her."
We responded:
"Thank you so much Fred. And thanks for coming in today to do a review and visit. We appreciate it."
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sarah spangler

May 9, 2024

5  out of  5
rating by sarah spangler
"Hands down, the best insurance agent and staff!!!"
We responded:
"Thank you Sarah! You are the best!!!"